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*We usually respond within 24 hours via email.

We accept questions about the EA and services released on this site. (Please note, we cannot answer questions about EA from other sites.)
Inquiries received on weekdays are typically answered immediately, but within 24 hours at the latest.If you haven’t received a response after 24 hours, please inquire again.Please ensure your email address is entered correctly before sending.

*Important: For Free Email Users We’ve received reports from users of “Gmail, Outlook, Yahoo” that emails are not being received. If you don’t receive an email from us, please check your “Spam/Junk Mail” folder and whitelist our domain. You should receive a reply within 3 minutes of sending an inquiry.

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    Nexus Sports Co., Ltd. (“we”) complies with the “Act on the Protection of Personal Information” and other relevant laws and regulations when collecting, using, and safeguarding personal information and individual numbers (collectively referred to as “personal information”). Our Privacy Policy outlines how we handle personal information and respond to complaints.

    1. Compliance with relevant laws

    We comply with all laws, guidelines, and policies regarding the protection of personal information, as well as this privacy policy.

    2. Collection of personal information

    We collect personal information to provide our services and ensure compliance with relevant laws and company rules. The methods include:

    • (1) Information provided by customers via the internet.
    • (2) Information provided by email to our company.
    • (3) Information obtained from logs recorded when accessing our website.
    • (4) Other appropriate methods as per relevant laws.

    3. Purpose of use

    We use personal information for the following purposes:

    • (1) To provide products or services offered by us.
    • (2) To facilitate smooth communication with customers.

    4. Handling sensitive information

    We do not use or provide sensitive information, such as race, beliefs, medical records, or criminal history, to third parties unless necessary for operational purposes.

    5. Security measures

    We take all necessary security measures, such as access control and staff training, to prevent the leakage of personal information.

    6. Restrictions on third-party provision

    We will not disclose personal information to third parties without prior consent, except in the following cases:

    • (1) When required by law.
    • (2) When cooperation with public agencies is necessary and obtaining consent would hinder the performance of duties.

    7. Continuous improvement

    We regularly review and improve our privacy policy to ensure appropriate handling of personal information.

    8. Request for disclosure

    We will promptly respond to requests from customers regarding disclosure or correction of their personal data.

    9. Inquiries and complaints

    For any inquiries, opinions, or complaints regarding personal information, please contact us at the following:

    [Nexus Sports Co., Ltd.]

    ・The free EAs on this site are not guaranteed to work perfectly on all MT4/MT5 platforms.
    ・The information provided is for reference and does not constitute an investment recommendation.
    ・We do not guarantee the results of using the provided trading systems.
    ・We are not liable for any damages incurred as a result of using the information or EAs provided on this site.